You can never communicate too much with your key constituents, especially when you are trying to engage them as adjunct salespeople. The current owners of The Cliffs Communities, Arendale Holdings Corp, are sharing a refreshing amount of data with their property owners and club members.
MountainPark1stTeeThe first hole at Gary Player's Mountain Park golf course signals an abundance of sand and whispy grasses throughout the round
        A recent community-wide letter from managing partners Robert Wright and David Sawyer represents positive news for Cliffs property owners and club members who have been waiting for visible signs of stability at the formerly troubled luxury development. Potential buyers waiting for signs of progress since ownership issues at The Cliffs were settled a couple of years ago should also take note. Here are just a few of the highlights of the letter:

   • 62 transactions through August at an average $572,000 each, compared with 75 transactions in the same time period in 2013, at an average of $373,000 per sale. (Note that although the numbers of transactions are off slightly, the significant jump in average price may imply the time is right to consider property at The Cliffs.) Cliffs Communities officials expect the fall season sales figures to be solid as well.
   • The total of initiation fees collected by The Cliffs golf clubs doubled compared with the same period last year, from $1.4 million to $2.8 million. The Cliffs is now charging a $50,000 fee for full golf membership, down from charges as high as $125,000 previously. Club owners expect to generate nearly $18 million in dues revenue in fiscal 2014.
   • Arendale has spent more than $4.5 million on a number of projects, including the clubhouse known as "The Cabin" at the new Mountain Park golf course in Travelers Rest, outside Greenville; nearly $500,000 to renovate the golf course and practice greens in the Keowee Falls community; and $870,000 in building repairs and maintenance across the multiple golf communities.

        The positive sales numbers and uptick in club memberships may signal that The Cliffs real estate prices are be poised for modest to strong improvement. For those who follow the "smart" money and invest accordingly, the financial backing behind Arendale has luxury and success written all over it. Reinet Investments, whose former parent maintains a portfolio of luxury brands that include Cartier, Montblanc, Val Cleef & Arpels, Baume & Mercier, Peter Millar and Alfred Dunhill, has added high-end American golf communities to their holdings, including north Georgia's Currahee Club.
        This may be the appropriate time for those who have been waiting for signs of progress at The Cliffs to take a closer look. I recently played the new Gary Player Mountain Park golf course near Greenville and was impressed with the layout and the services, even though the attractive "cabin" clubhouse is more rustic than the typical lavishness of a Cliffs facility. (Look for photos and a few words in this space in coming days regarding my Mountain Park round of golf.) Contact me for a personal introduction to our Greenville, SC area real estate agent, a former sales executive at The Cliffs, who will be pleased to share her observations on the progress being made at The Cliffs.
MountainParkBigHouseThere are signs of construction after a few years lull at The Cliffs Communities.  This one caused a few recent golfers to stop and stare from the adjoining fairway at the Mountain Park golf course.

        If you are a right-handed golfer, a slice can cost you dearly on the scorecard. Errant shots from members of the famed Quaker Ridge Golf Club in Scarsdale, NY, are costing their club hundreds of thousands of dollars in legal fees, a number that could go way higher if appellate courts continue to agree with a homeowner who lives beside the club's second hole.
        The homeowner is suing the club for golf ball invasion of his property; the club claims fewer than two balls leave the golf course each day, but the homeowner claims considerably more land in his yard or against his house. Recently, four Westchester County appellate court judges agreed with the homeowner.
        After offering to sell his $3.7 million home to the club and after the club planted trees and erected a net, the homeowner says balls are still getting through and he fears for the safety of his family. He is also suing the developer of his small upscale community for not having warned him that he would be at ground zero for golf balls. He, his wife and children have lived in the home since 2007.
        Other golf clubs in Westchester County are nervous that, in the end, the homeowner might win, causing additional club expenses wherever real estate and golf courses encroach on each other.
        I've been following the story at a LinkedIn discussion group, Club Advisory Council Internationale. One participant added this piquant observation: "The golf course was there for a hundred years and now that a greedy developer squeezes in a lot where it probably should not have been, the club is going to have to pay a price. What a country!!! Makes perfect sense to me."
        You can read the full article about the controversy by clicking here.