I don’t know anyone who lives in The Villages, the 20,000-acre retirement community in central Florida that comes in for both celebration and lampooning, the latter most famously in the 2008 expose “Leisureville” which painted an odd picture of some retirees misbehaving and others behaving as if they were refugees from Stepford.

        But I do know people who know people who know people who live in The Villages, and they apparently love the place. And while the vast community might be fairly described as a kind of Disneyland for the 55+ set, the golfing options are also the stuff of fantasy –- 39 golf courses in all, 10 18-hole “championship” layouts designed by Arnold Palmer and Nancy Lopez, among others, and the rest 9-hole executive golf courses.

        Now you would think that with so many golfing options, booking a tee time would be a relatively simple affair, or even better, no tee time would be necessary; just walk up and play except, perhaps, at peak times during the winter.  But consider there are 75,000 households of folks over the age of 55 inside the gates of The Villages, and you have the makings of chaos, as well as a complicated tee-time system.

        “Complicated” does not begin to describe it. For those of you considering a mega-golf community with multiple courses designed by the likes of Arnold Palmer and Nancy Lopez, here’s what you have to look forward to if you choose The Villages. (The tee-time requesting process is taken directly from The Villages web site). 

 

How to Request a Tee Time (at The Villages)

(This option will allow you to request a tee time from 4 to 7 days in advance.)  To be assigned a tee time reservation by the system, you must first make a request as follows:

  1. Dial 753-GOLF (4653).
  2. Enter your golfer ID number.
  3. Enter your PIN number.
  4. Enter “1” for golf options. Enter “2” for tennis options.
  5. Enter “1” to make a tee time request.
  6. Enter “1” for “yes” if you are one of the golfers; enter “2” for “no” if you will not be golfing.
  7. Enter the number of the day you wish to play:
    1. Sunday
    2. Monday
    3. Tuesday
    4. Wednesday
    5. Thursday
    6. Friday
    7. Saturday
  8. Enter the total number of golfers in your group. NOTE: this number must be 2 digits (example: enter 03 for 3 golfers.) When requesting consecutive tee times you will need to enter the total number of golfers in your groups. (example: enter 13 for 13 golfers.) If this number is not divisible by four the system will take you to step 8A.
    8A. Enter the number of golfers in group one. This number must be 2 digits. (Example: enter 03 for 3 golfers in each group.)
  1. Enter the 6-digit golfer ID number for each golfer in your group or enter “**” to indicate a guest.
    9A. If you entered a guest, the system will ask you to enter the 6-digit golfer ID of the host.
  1. Enter the time of day you wish to play. NOTE: this entry requires 4 digits. Enter 2 digits for the hour followed by 2 digits for the minutes. For example if the time you wish to play is 8:00 then you will enter 0800.
  2. Enter the earliest time of day you wish to play. Enter 2 digits for the hour followed by 2 digits for the minutes.
  3. Enter the latest time of day you wish to play. Enter 2 digits for the hour followed by 2 digits for the minutes. (To increase your chances of receiving a reservation we suggest a minimum of a 5-hour window between your earliest and latest times.)
  4. Enter “1” to select a championship course. Enter “2” to select an executive course.
  5. Enter “1” to select all courses
Enter “2” to select any course north of County Road 466. 
Enter “3” to select any course south of County Road 466. 
Enter “4” to select an individual course (unlimited valid course selection) If option “4” was selected go to step 14A
    14A. Enter the course number you wish to play; enter “1” to select another course or enter “2” to continue.
  1. Enter “1” for a time over course preference; enter “2” for a course over time preference. (If time is more important to you choose option “1.” If the course is more important to you choose option “2.”)
  2. Enter “1” to verify request or enter “2” to continue. When selecting option 1 the system will verify your request. If option “2” was selected the system will not verify your request and will take you to the next step.

          Enter “1” to accept your request or enter “2” to discard.

          If “1” was selected please write down your request number.

        The path to a financial comeback for the mega Cliffs Communities turned out not to be in Jacksonville, FL or Bluffton, SC, as anticipated, but rather inside the gates of The Cliffs itself.  Steven and Penny Carlile, two residents of The Cliffs, offered terms that the golf communities’ board of directors and management have accepted “unanimously,” according to a letter sent earlier today to members of ClubCo, the group that previously loaned Cliffs founder Jim Anthony $64 million to finish and enhance the developments’ legendary roster of amenities.  When Anthony defaulted on the loan, ClubCo wound up with the amenities but could not pay for the expensive continuing upkeep of the amenities and was itself heading toward bankruptcy.

        Before the board accepted the Carliles’ bid, experienced developers Stokes Land Development (Jacksonville-based), the Reed Group (Bluffton) and a reported two other organizations had vied for The Cliffs, its seven

The agreement with the buyers leaves the door open for other bids.  What's up with that?

golf courses, clubhouses, wellness centers and other amenities.  A few Cliffs members have expressed surprise to us that suitors without any development experience wound up with the prize. The Carliles founded Home & Garden Party in 1996 after selling their family oil business.  The mission of Home & Garden was to “bring families and friends together through their entertaining and decorating accessories.”  More recently, the Carliles acquired a company called Home Interiors and Gifts, combining the two entities into Celebrating Home in 2009, “the strongest and single most supportive and empowering career opportunity for women today.”  (Avon and Mary Kay Cosmetics take note.)

        According to today’s letter, the board considered the Carliles’ “financial stability” a key factor in the choice.  One line, however, in the Board’s note to members caught our eye: “…the ClubCo Board and Indenture Trustee have reached a mutual agreement with the Carlile Group that provides a period during the first phase of reorganization that allows for additional offers to be submitted.”

         We have never made a multi-million bid for anything, but it strikes us as odd that any group seriously interested in buying The Cliffs would essentially invite some other group to make a better offer and snatch the prize from them later.  Perhaps the Cliffs’ board and the Carliles, whose business life appears centered on religious principles and neighborliness, are setting the stage for experienced developers to make additional bids on more advantageous terms for their friends and neighbors.  As the letter adds, “Our goal is to achieve the best possible plan in the interest of all Members and creditors.”  They may have found the way.  We think The Cliffs may still be in play.