I have used this space occasionally to get even with bad airline service and incomprehensible business conditions (like charging customers more money for non-stop flights than they do for two flights, the second of which leaves from the same airport as the non-stop flight). Ten days ago, I railed against Spirit Airlines for nickel and diming its customers and for an evil web site that gave me a flight I did not want.
But to be fair, the roundtrip I took between Atlantic City and Myrtle Beach turned out to be a positive experience given the price ($220 including all the customary fees and taxes) and the convenience of the flights to and from the easy-in/easy-out Atlantic City and Myrtle Beach airports. Plus I witnessed something on the return flight that I hadn't seen in years.
One of the flight attendants on the return from Myrtle Beach to Atlantic City actually helped customers entering the plane to find their seats and to place their luggage in the overhead bins. She readjusted bags in the bins to ensure that the carry-ons were close to the customers so they wouldn't have to "swim upstream" to retrieve their bags when the plane landed. And she did all this with a smile on her face and a most pleasing demeanor.
I will fly Spirit again if their prices remain low. Once again, a service employee - not management - has saved the day for a service company.